WhatsApp Lead Generation Agency
CRM & Lead Management from WhatsApp chat to booked visit
We set up and run the lead management system your sales team needs: every Meta, Google and Google Maps lead lands in one pipeline, gets qualified on WhatsApp, and is followed up until a visit is booked and the sale is recorded.
Where leads get lost
Slow first response
Buyers ask several businesses at once. A reply that takes hours sends them to a competitor.
Chats scattered across phones
When leads live in personal WhatsApp accounts, management cannot see follow-ups, and history leaves with the salesperson.
No link to the ads
Without a pipeline, you cannot tell which ad produced visits and sales, only which produced clicks.
What we do
Implementation and ongoing management
Pipeline setup
Stages built around your sales process, for example new lead, qualified, visit booked, visited, quoted, won.
WhatsApp qualification
Qualifying questions for budget, need, location and timeline, so salespeople call the right buyers first.
Lead capture and routing
Click-to-WhatsApp ads, Meta lead forms, Google Ads, Google Business Profile and landing pages feed one inbox, assigned to the right salesperson or branch.
Follow-up workflows
Reminders and message templates so no qualified buyer goes quiet without a follow-up.
Sales-team enablement
Training and playbooks for your sales team, and regular reviews of response time and conversion.
Ad-to-sales reporting
Dashboards that connect ad spend to qualified leads, visits and sales, with those events sent back to Meta and Google.
Our tech stack
Built on ChatAgent
We implement ChatAgent, a WhatsApp lead management platform, as the core of the system. ChatAgent is a separate company; Pipeline implements and runs it for clients. If your team already uses another CRM, we can work with it.
Visit ChatAgent.soTwo ways to pay for the software
Subscribe directly
Your company subscribes to ChatAgent directly. Pipeline charges only for implementation and management.
Bundled in your retainer
The ChatAgent licence is included in your Pipeline retainer, with one invoice for software and service.